AI Support for New Employee Onboarding with KobiGPT

At X Mind Solutions, we offer an onboarding approach with KobiGPT that makes internal company knowledge more accessible to new employees. Rather than reviewing files one by one to learn about processes and past projects, new team members can ask questions in natural language. KobiGPT provides answers with source citations, drawing exclusively on the company's own documents. This makes the information needed during onboarding accessible through questions and answers.

Preparing a new employee for their role involves more than reading the documents they receive. They also need to understand how the company operates, learn the context of past projects and discover which sources contain the answers to their questions. In extensive document archives, this search can lead to repeated requests for help from experienced team members. With KobiGPT, we aim to turn this information search into a direct interaction, much like asking a colleague a question.

At the heart of this approach is the use of the company's own information sources as the basis for answers. When an employee asks about a process or a past project, KobiGPT references the relevant company documents and cites its sources in the answer. Making the source visible helps employees go beyond a brief answer and return to the relevant document when needed. Rather than replacing existing documents, the question-and-answer experience offers a way to access them that makes them easier to use.

Our onboarding goal is to reduce the time new employees spend finding information and limit the time senior employees devote to recurring information requests. This approach is not intended to replace communication within the team, but to make answers contained in documents more accessible. Rather than assuming that every business will see the same reduction in onboarding time, any gains need to be assessed in light of the employee's role, the scope of the processes and the adequacy of the available documents. We therefore do not guarantee a specific timeframe or level of savings.

For KobiGPT, we offer the option of starting in the cloud or deploying entirely on the company's own servers. Teams considering AI for onboarding can therefore assess the deployment approach alongside their infrastructure needs. At X Mind Solutions, we offer a free demo appointment to explore this use case in more detail. Contact us to discuss how new employees can access company knowledge and the role of source-cited answers in onboarding.