01 AI Worldwide
2 STORIES
01
Business Calls with Gemini: A New Era for SMEs
Google is testing Gemini making calls to businesses on behalf of users. What does this development mean for SMEs' call answering and operational communication?
Google has started testing a feature where Gemini can call businesses by phone on behalf of users. Initial access is planned for Pixel 11 owners with a paid Gemini subscription in the United States. This development is a step towards AI assistants not only providing information but also communicating with the outside world on behalf of the user. For businesses, the question arises of how these calls will be handled and integrated into relevant business processes.
The feature being in the testing phase requires caution when evaluating its scope. The specified country, device, and subscription conditions for initial access do not indicate general availability for all Gemini users. With current information, it is not possible to provide a timeline for access in Turkey or expansion to other devices. Therefore, it is healthier for businesses to base their preparations not on the assumption that the service is universally available today, but on the needs that AI-mediated communication might bring.
For SMEs, the main question is how to manage demand when there is an AI assistant on the other end of the phone. An assistant speaking instead of the customer does not eliminate the need for accurate understanding of the request and complete recording of necessary information. The information that the call-handling team can share, what actions will require verification, and when to refer to an authorized employee can be predefined. This way, preparation goes beyond merely acquiring a new technology.
From an operational perspective, ensuring that information received during a call reaches the correct place within the business is also important. Instead of creating a separate and disconnected process for an AI-generated request, the adequacy of existing recording and tracking workflows can be examined. It can be clarified who will handle the request, how missing information will be completed, and who will be responsible for responding to the customer. Automation and system integrations should be evaluated after these needs are determined.
As X Mind Solutions, we view this development as a meaningful topic for evaluating businesses' readiness for AI agents through customer communication. The starting point for preparation should not be to automate every call, but to make the existing communication flow, authorization limits, and points requiring human intervention visible. Even if Gemini's test scope is limited, SMEs can review their call answering processes with these questions to more clearly define their own operational needs.
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02
GPT-6 Sol and Luna: Low-cost artificial intelligence for SMEs
We address the claims of low cost and fewer errors for GPT-6 Sol and Luna, considering the criteria SMEs should take into account for their automation investments.
Claims of lower cost and fewer errors for GPT-6 Sol and Luna models raise an important question for businesses: Can AI make automation more accessible? We cannot independently verify the announcement, architectural, and performance details of these models, which are referred to as OpenAI. Therefore, we treat these features not as confirmed product information, but as claims that need to be evaluated from a corporate use perspective.
The statements that the models are built on the previous Astra architecture and produce fewer errors at a lower cost are not sufficient alone for technology selection. Architectural continuity does not guarantee success in a specific workflow. What is truly decisive for businesses is how the model operates with its own documentation, requirements, and operational rules. Cost and reliability assessment should be based on tests with clearly defined usage conditions.
For SMEs, a lower model usage cost might allow the automation budget to be directed towards more workflows. However, total expenditure does not consist solely of the model's transaction fee. Integration, data preparation, monitoring, and human oversight when necessary must also be considered. Therefore, when evaluating whether a model is economical, instead of the price of a single response, the total resources required to complete the task with acceptable accuracy should be taken into account.
The expectation of fewer errors also only gains meaning through specific tasks. Summarizing a document is not the same risk level as updating a customer record. Transferring an incorrect output to other systems can carry the initial error into the rest of the business process. Therefore, in corporate AI applications, validation rules, access limits, and approval steps for critical operations should be considered separately from model selection.
As X Mind Solutions, we address AI agents, automation flows, and system integrations in conjunction with businesses' needs. When evaluating new model names like GPT-6 Sol and Luna, the starting point should be verified technical information and concrete usage scenarios. For SMEs, a sound approach is to first identify the process suitable for automation, and then test cost, output quality, and control requirements together. The value of more accessible automation is revealed not only by low prices but also by a manageable workflow.
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02 AI in Türkiye
2 STORIES
01
AI Usage in Turkish Businesses Reaches 51%
The rate of artificial intelligence use in Turkish businesses has reached 51%. For SMEs, the agenda is to choose the right processes and generate value through controlled integration.
A market research study examining technology and digitalization trends in Turkish businesses reports that the AI usage rate has increased to 51% in the last year. The picture presented by the research indicates that businesses are increasingly incorporating artificial intelligence into their operational efficiency and digital transformation goals. For businesses, this development brings to the agenda not only tracking new tools but also evaluating which business needs these tools address.
When interpreting the 51% rate, it is necessary to maintain the distinction between usage and corporate integration. Utilizing an AI tool for specific tasks is not the same as connecting it to existing systems and approval mechanisms. Since the available information does not explain the research's sample, sector distribution, or definition of use, this rate should not be read as an indicator that all businesses have reached the same technological maturity. A healthy assessment requires questioning the scope of adoption.
For SMEs, the priority should not be merely to catch up with a widespread technology, but to correctly define the business problem to be solved. Repetitive tasks, difficulties in accessing information, or manual data transfer between systems can be among the processes to be considered. However, when choosing a starting point, data suitability, process owner expectations, and steps requiring human approval should be considered together. This way, technology selection can be based on a concrete need.
As X Mind Solutions, we establish AI agents, automation flows, and system integrations for businesses. The fundamental question when evaluating these solutions is what task AI will undertake and how it will be linked to the existing workflow. Limiting access rights, defining necessary control points, and outlining the course of action in case of errors should be part of the corporate use design. Technology should be considered not independently of the business process, but in conjunction with the responsibilities and data needs of the process.
The increase in AI usage creates an important agenda for businesses to review their own levels of preparedness. However, the adoption rate of other businesses alone is not sufficient to make investment decisions. Starting with a well-defined process, pre-defining the expected benefits, and evaluating the implementation based on these goals offers a more robust path. For SMEs, the main goal should be to develop appropriate and controllable usage, rather than merely appearing to be fast.
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02
Turkey's National AI Strategy and Roadmap for Businesses
Turkey's National AI Strategy shapes businesses' long-term digital transformation agenda with its focus on data management, skilled workforce, and local ecosystem.
Turkey's National AI Strategy brings together the goals of developing local technology capacity and supporting technological independence within a common strategic framework. Data management, training a skilled workforce, and strengthening the local ecosystem constitute the core focuses of this approach. From a business perspective, this framework requires artificial intelligence to be treated not merely as a software investment, but as part of long-term digital transformation planning.
The technopolitical dimension of the plan points to the relationship between technology choices and national capacity building goals. Evaluating local AI strategies from this perspective requires looking not only at the tools used but also at how data is managed and how competencies are developed. The key lesson for businesses here is not to limit technology choices to short-term needs; but to consider sustainability, in-house knowledge accumulation, and compatibility with existing systems together.
The place of data management in the strategy highlights the importance of corporate readiness. For businesses evaluating AI applications, determining what data they possess, where this data is stored, and who has access to it can be a useful starting point. As X Mind Solutions, we emphasize addressing AI agents, automation flows, and system integrations for businesses within this holistic approach. The harmony between technology and business processes should be at the center of planning.
The focus on training a skilled workforce and strengthening the local ecosystem completes the human and collaboration dimension of the transformation. The aim is to accelerate digital transformation in industry through public and private sector cooperation. To reflect this goal in their own preparations, businesses can be advised to evaluate employee competencies, identify process owners, and clearly define technology needs. Thus, the AI agenda can transform into a planning area involving not only technical teams but also relevant business units.
For SMEs, the action plan provides a reference for creating a long-term digitalization roadmap by tracking public incentives, data infrastructure, and strategic regulations together. However, this framework does not mean eligibility for a specific incentive or direct support. Selecting priority processes, evaluating data readiness, and identifying employee development needs can provide a suitable starting point for the business's own conditions. For investment decisions, the current conditions of relevant support and regulations should also be examined separately.
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03 From Us This Week
2 STORIES
01
Exclusive 30% Discount for PitGrowth Users on KobiGPT
We are offering PitGrowth users a 30% discount on KobiGPT. Manage your business processes from a single platform with artificial intelligence, ERP, and CRM integrations.
As X Mind Solutions, we are offering PitGrowth users a 30% discount on KobiGPT, for those who want to integrate artificial intelligence into their business processes. This special offer is aimed at businesses that wish to manage their operations, customer communication, and data-driven activities from a single platform. PitGrowth users can visit kobigpt.com to evaluate the functionalities offered by KobiGPT according to their needs, get detailed information about the discount, and take advantage of the opportunity.
KobiGPT addresses AI-supported business processes along with different operational needs. ERP, CRM, and HR integrations; automated operations; data-driven reporting and analysis; and customer communication and sales processes can all be managed through a single platform. When considering this scope, it is important for businesses to focus not only on selecting an AI tool but also on which stages of their current workflows require support.
ERP, CRM, and HR integrations require considering the use of artificial intelligence in conjunction with the business's existing systems. In the integration assessment, it is crucial to clarify which processes will be covered, which data will be used, and the needs of the teams. For businesses examining the integration areas offered by KobiGPT, the right starting point is to determine the systems they use and their priority workflows. This way, the platform's scope and the business's expectations can be compared and evaluated within a more concrete framework.
Automation of operations and data-driven reporting and analysis are among the other use cases KobiGPT brings together on the same platform. When evaluating these areas, businesses can determine which steps are suitable for automation and which data will be used in decision-making processes. The goal here is not merely to automate a single process, but to create a usage framework that addresses operational needs and reporting expectations together.
Customer communication and sales processes are also included in KobiGPT's management scope. Businesses evaluating the use of artificial intelligence in these areas must consider their communication needs and sales workflows in conjunction with their operations. To get information about the 30% discount opportunity we offer PitGrowth users, you can visit kobigpt.com. When evaluating the platform's suitability for your business, we recommend reviewing your priorities regarding integration, automation, analysis, and customer processes together.
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02
Our KobiGPT Artificial Intelligence Solutions Introduced at BTM Stage
At the Bilgiyi Ticarileştirme Merkezi (Commercialization of Information Center) Feedback Round - 2 event, we shared our KobiGPT product, our corporate artificial intelligence solutions, and our future vision.
As X Mind Solutions, we continue to develop artificial intelligence technologies that add value to the digital transformation processes of businesses. In this regard, we took the stage at the Feedback Round - 2 program organized within the Bilgiyi Ticarileştirme Merkezi (Commercialization of Information Center) and presented the development journey of our KobiGPT initiative and the concrete benefits it offers to businesses. This organization, where we met with important representatives of the entrepreneurship ecosystem, was very productive in terms of directly evaluating the market reception of our solutions with industry professionals.
In our presentation, we particularly delved into the practical and operational solutions that the KobiGPT platform offers to businesses. KobiGPT positions artificial intelligence at the heart of corporate operations, moving beyond merely being a text generation or chat tool. We offer an integrated infrastructure that increases decision-making speed and operational efficiency in many stages, from SMEs' daily workflows to customer relationship management, sales processes, and corporate documentation.
In the modern business world, automation and data-driven management capabilities have become essential requirements for gaining a competitive edge. The KobiGPT architecture enables the processing of complex datasets, the transformation of documents into corporate memory, and the transfer of repetitive processes to intelligent automation systems. Thus, businesses can free up employee resources from operational burdens and direct them towards strategic growth areas, minimizing time costs and permanently increasing their efficiency.
The questions posed by the jury members and their constructive evaluations during the event were critically important for enriching our product vision. These feedbacks, coming from different areas of expertise, allowed us to re-test KobiGPT's value proposition in line with both sectoral needs and scalability goals. We extend our thanks to the valuable jury members who contributed to our development by evaluating our initiative from different perspectives, and to the Bilgiyi Ticarileştirme Merkezi team for creating this constructive environment.
As X Mind Solutions, we continue to develop KobiGPT to meet not only today's but also future corporate needs. The artificial intelligence integrations we design, taking into account real field dynamics and operational bottlenecks of businesses, make our initiative a strong technological solution partner. We will resolutely continue to enhance our product capabilities with the strong feedback we receive from the ecosystem and to produce practical, scalable, and high-performance artificial intelligence solutions for businesses.
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